Betting Rules

These Betting Rules explain the general terms that apply when you place bets with Skystar96 Casino. They are intended to help players in Australia understand how bets are submitted, accepted, settled and reviewed. Please read these rules together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information before using any betting service.

Skystar96 Casino operates under a Curaçao Gaming Authority licence, reference OGL/2024/431/0231, issued to Bridge Technologies B.V. / 96GROUP.

1. General betting conditions

By opening or using a betting account with Skystar96 Casino, you agree to follow these Betting Rules and any other terms displayed on the website. If you do not understand a rule, you should avoid placing a bet until you have obtained clarification through the available support channels. The rules may apply to sports betting, casino games, live betting, promotions and any other betting product made available through the website.

You must be legally permitted to gamble in your location and must provide accurate, current information when registering and using an account. Online gambling is intended for adults only. We may request information to confirm your identity, age, location, payment method or account ownership. A bet or withdrawal may be delayed while required checks are completed.

Only one person may use an account, and you must keep your login details private. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access. You must not allow another person to place bets using your account, and you must not use another person’s account.

Bets must be placed using the account belonging to the player placing the bet.
Players must not use the service for unlawful activity, fraud, money laundering or other prohibited conduct.
You must not attempt to interfere with the website, betting systems, game software or security controls.
We may refuse, restrict, suspend or cancel activity where required by law, these rules or our internal procedures.
Any special product rules shown on the relevant betting or game page form part of these Betting Rules.

Some products may have additional rules that take priority over these general provisions where there is an inconsistency. For example, a particular sport, market, game, tournament or promotion may have separate rules about eligibility, timing, settlement or maximum stakes. You should review the information displayed before confirming your bet.

2. Placing and accepting bets

A bet is normally submitted when you select the relevant option, enter a stake and confirm the transaction. The amount of the stake and the applicable odds, price or terms should be checked carefully before confirmation. A bet is not guaranteed to be accepted merely because it has been entered or displayed on your device. Acceptance is subject to system confirmation and any applicable account, product or legal restrictions.

You are responsible for reviewing your bet slip before submitting a bet. This includes checking the event, selection, market, stake, odds, potential return and any other conditions shown. Once accepted, a bet generally cannot be changed or withdrawn unless the relevant product rules expressly allow it.

Select the event, game, market or outcome you wish to bet on.
Review the information displayed, including any warnings, changes or special conditions.
Enter the stake within any applicable account or product limits.
Confirm the bet only after checking that all details are correct.
Keep the confirmation or transaction record where one is provided.

Prices, odds and availability may change before a bet is accepted. Where a price changes, you may be given an opportunity to review and confirm the revised price. A technical display, connection or processing error does not necessarily create a valid bet or guarantee a particular return.

We may reject or void a bet where it was accepted in error, placed after an event or market was closed, affected by a clear pricing or settlement error, connected with prohibited activity, or otherwise falls within a permitted cancellation provision. If a bet is voided, the usual outcome is that the relevant stake is returned, subject to the applicable rules and any lawful adjustment.

You should not place duplicate bets or continue submitting a bet if the website appears slow or unresponsive. Check your account history or bet record first. If a transaction appears unclear, contact support through the available website channel and provide the relevant reference information without sharing your password.

3. Results, settlement and errors

Bets are settled using the official result or source specified in the applicable product rules. Settlement may occur after the event has finished, after an official result has been confirmed, or after any required review has been completed. A provisional result, live display or commentary feed may not be the final settlement source.

Where an event is postponed, abandoned, interrupted, rescheduled or changed, the outcome will be determined under the rules for that particular product. Different markets may be treated differently. For example, a market may remain valid if its outcome has already been determined, while another market may be void if the required conditions are not met.

If a result or settlement is found to be incorrect, we may correct the account record. This may include removing an amount credited in error or restoring an amount incorrectly deducted. We aim to resolve mistakes fairly and consistently, while complying with applicable law and the relevant product rules.

An official result may replace an initial or provisional result.
A market can be void if the event or selection does not meet its stated conditions.
A bet may be resettled if an administrative, technical or official result error is identified.
Returns are calculated according to the accepted stake, applicable odds and product terms.
Any applicable taxes, charges, restrictions or account conditions should be reviewed before betting.

If you believe a bet has been settled incorrectly, review the bet details and raise the issue through the available support process. Include the bet reference, date, product, selection and reason for your concern. Complaints should be made as soon as reasonably possible so that the relevant records can be checked.

4. Account safety, responsible gambling and complaints

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only bet with money you can afford to lose. Set a budget before you start, take regular breaks and avoid betting when you are affected by alcohol, drugs, stress or strong emotions.

Set personal deposit, spending or session limits where those tools are available.
Keep track of your deposits, stakes, losses and time spent gambling.
Do not chase losses or increase stakes to try to recover money quickly.
Use a break, account restriction or self-exclusion option if gambling is becoming difficult to control.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You are responsible for checking that your account and payment details are correct. Keep passwords secure and notify us promptly if you suspect unauthorised access. We may apply account restrictions or request further information to protect you, the account, other customers and the integrity of the betting service.

If you have a question, dispute or complaint, first review the relevant bet record and product rules, then use the support option available on the website. Provide clear and accurate information so the matter can be investigated. A review may involve checking transaction records, system logs, event information, identity documents and communications connected with the account.

We may update these Betting Rules from time to time to reflect changes to products, technology, legal requirements or business processes. The current version published on the website applies to new bets from the time it is made available, unless a different effective date is stated. You should check this page regularly and retain a copy of the rules that applied when you placed a bet.

For information about privacy, account use, payments, promotions, age requirements and responsible gambling, please refer to the other legal and informational pages available on the Skystar96 Casino website. If any provision of these Betting Rules is found to be invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.