Responsible Gaming

At Skystar96 Casino, gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Responsible gaming means understanding the risks, setting personal limits and making informed decisions before and during play. This page provides general information and practical steps to help players in Australia keep gambling within safe and manageable boundaries.

Skystar96 Casino operates under a Curaçao Gaming Authority licence, reference OGL/2024/431/0231, issued to Bridge Technologies B.V. / 96GROUP.

Gamble for entertainment

Casino games are designed for entertainment. Every wager carries a risk of loss, and there is no guaranteed way to win. Past results do not predict future results, and a winning session does not mean that another win is due. Likewise, a losing run does not make a win more likely. Each game outcome is independent, so players should only gamble with money they can comfortably afford to lose.

Gambling should not be treated as a source of income, an investment or a solution to debts and financial pressure. Avoid using gambling to recover losses, improve your mood or cope with stress. Chasing losses can lead to larger wagers, longer sessions and decisions that may create further harm. If gambling stops feeling enjoyable or begins affecting other areas of life, take a break and consider seeking support.

Before you start

Decide how much time and money you are prepared to spend before playing.
Use only disposable funds, never money needed for rent, bills, food, education or other essentials.
Set a loss limit and stop when you reach it, regardless of whether you are winning or losing.
Avoid gambling when you are upset, tired, under the influence of alcohol or other substances, or trying to solve a personal problem.
Remember that free bets, promotions or other offers do not remove the risk of losing money.
Keep gambling separate from borrowing, credit problems and financial commitments.

Tools to help you stay in control

Planning your gambling in advance can make it easier to stay within your boundaries. Skystar96 Casino may provide account management features that help players monitor or restrict their play. Depending on the service and your account, these may include deposit limits, wagering or loss controls, session reminders, cooling-off options and account closure or self-exclusion requests. The availability and operation of any feature may depend on the applicable terms and account settings.

Use the strongest practical limit for your circumstances. A limit is most useful when it is set before gambling begins and is not changed impulsively during a session. Consider setting daily, weekly or monthly limits, and review them only when you are calm and not actively playing. If a limit is reached, stop gambling rather than attempting to work around it through another payment method or account.

Practical habits

Set a time reminder and take regular breaks away from the screen.
Keep a record of deposits, withdrawals, wins and losses so your overall activity remains clear.
Do not increase stakes simply because you have lost or because you believe a win is overdue.
Avoid keeping gambling open in the background or playing for longer than planned.
Do not gamble on behalf of another person or allow another person to use your account.
Keep your account and payment information secure, and contact support if you notice activity you do not recognise.
Use account restrictions or take a break as soon as gambling no longer feels manageable.

Limits and breaks are personal safety tools, not challenges to overcome. If you ask for an account restriction, cooling-off period or self-exclusion, do not open another account or seek access through another person. A break is more effective when you remove access to gambling services and tell someone you trust about your decision.

Recognising gambling harm

Gambling harm can develop gradually, and it does not affect everyone in the same way. It may involve financial loss, emotional distress, relationship difficulties, reduced performance at work or study, or problems with physical and mental wellbeing. You do not need to wait until a crisis to ask for help. Early support can make it easier to regain control.

Possible warning signs

Spending more time or money gambling than you intended.
Trying to win back money that has been lost.
Increasing bet sizes or feeling restless when attempting to stop.
Hiding gambling activity, losses or transactions from family and friends.
Borrowing money, selling belongings or missing essential payments because of gambling.
Feeling anxious, guilty, irritable or low after gambling.
Thinking about gambling frequently or allowing it to interfere with work, study, sleep or relationships.
Continuing to gamble despite negative financial, personal or emotional consequences.

If any of these signs feel familiar, stop gambling and speak with someone you trust. A qualified gambling support service can provide confidential guidance, practical strategies and referrals suited to your circumstances. Support may also be helpful for family members, partners or friends who are affected by someone else's gambling.

If gambling is causing immediate financial, emotional or personal danger, seek urgent help through appropriate emergency or crisis services in Australia. If you are in immediate danger or feel unable to keep yourself safe, contact emergency services without delay.

Taking a break or closing your account

You can choose to stop gambling temporarily or permanently. A short cooling-off period may be suitable if you want time away from play, while a longer break or self-exclusion may be more appropriate if gambling has become difficult to control. Account closure may also be requested for personal, financial or wellbeing reasons. Consider which option best supports your decision and ask for help if you are unsure.

To request an account restriction, cooling-off period, self-exclusion or account closure, use the available account support options or contact the relevant customer support channel shown on the website. We will explain the process and any conditions that apply. Restrictions may limit access to the account and may not be reversible until the selected period has ended. You should not expect a restriction to be removed early.

Before taking a break or closing an account, review any pending account matters and keep records of your request. Do not create another account or use someone else's account during a self-exclusion or cooling-off period. If you believe you may be gambling across multiple services, consider seeking independent support and using broader blocking or self-exclusion tools where available.

Our approach

Skystar96 Casino supports informed choice, safer play and access to help. We may use account information and activity patterns to identify behaviour that could indicate risk and may contact players about responsible gaming options. Any review or intervention is intended to support player wellbeing and may include reminders, information about limits, temporary restrictions or other appropriate steps. Responsible gaming tools are not a guarantee that harm will be prevented, so personal awareness and seeking help remain important.

This page provides general information and is not financial, medical or legal advice. Gambling laws, support services and available account features can change. Please read the applicable website terms and use current Australian support resources when making decisions about gambling. If you are concerned about your gambling, acting early is one of the most helpful steps you can take.